Retail Store Manager

4 weeks ago


Lakewood, California, United States Spectrum Full time

Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.

At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet, mobile, TV and voice.

As a Retail Store Manager, you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive-based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum's leading services.

Key Responsibilities:

  • Collaborate with peers to build high-performing teams through best practice sharing.
  • Coach and develop sales reps to reach their personal and professional goals.
  • Ensure store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.
  • Communicate with customers in a retail setting, delivering a positive company image while exceeding operational metrics.

Requirements:

  • Experience: 3-5 years of sales and customer service experience.
  • Technical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
  • Travel: Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.
  • Abilities: Lift up to 35 lbs. and stand for prolonged periods of time.
  • Schedule: Travel and flexibility to support store hours as business needs dictate.

Preferred Qualifications:

  • Education: Bachelor's Degree or equivalent work experience.
  • Management experience - 1+ years.
  • Telecommunications/wireless experience - 1-3 years.

Why Spectrum?

  • Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company.
  • Competitive Pay: Reap the rewards of crushing sales targets with generous commissions, base salary, and lucrative incentives.
  • Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed.
  • Total Rewards: See all the ways we invest in you—at work and in life.

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