Store Environment Team Member

4 weeks ago

Lakewood, California, United States Michaels Stores Full time
Job Summary

Maintain a high standard of overall look and feel of the store by ensuring cleanliness and recovery standards are met. Deliver friendly customer service, help customers shop our store, and find what they're looking for.

Key Responsibilities
  • Collects and disposes of trash following approved procedures.
  • Dusts and damp mops floors following approved procedures.
  • Moves equipment and products for proper cleaning and places products back in correct placement.
  • Cleans assigned areas with the use of assigned materials and equipment.
  • Deep cleans key areas of the store, including bathrooms, breakrooms, entry ways, and other high traffic areas, to maintain a clean, safe environment for customers and staff.
  • Keeps cleaning equipment neat and orderly; notifies supervisor of supply needs in advance for replenishment.
  • Seeks out areas requiring cleaning; takes initiative to complete the task.
  • Completes all tasks assigned by supervisor.
  • Performs tasks in accordance with all federal, state, and county guidelines.
  • Maintains positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization's vision and values.
  • Projects a positive image and serves as a role model for other Team Members.
Additional Responsibilities
  • Provides a fast and friendly check out experience; executes cash handling to standards.
  • Engages customers on benefits of Rewards program and Private Label Credit Cards and completes enrollments.
  • Assists with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participates in the truck un-load, stocking, and planogram (POGs) processes.
  • Supports shrink and safety programs.
  • Adheres to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; executes Company policies and standards.
Preferred Qualifications

Retail and/or cleaning experience preferred.

Work Environment

Ability to remain standing for long periods of time. Ability to move throughout the store. Regular bending, lifting, carrying, reaching, and stretching. Lifting heavy boxes and accessing high shelves by ladder or similar equipment. If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings. Use of standard commercial cleaners and chemicals from cleaning supplies.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

Total Base Pay Range for this Position: $19.70

For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate, and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at MICHAEL).

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

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