Commission and Field Service Specialist III

3 weeks ago


Carrollton, Georgia, United States Southwire Company, LLC Full time

Job Summary: We are seeking a highly skilled Commission and Field Service Specialist III to join our team at Southwire Company, LLC. As a key member of our organization, you will be responsible for the installation, commissioning, and start-up of SCR projects, as well as providing process installation guidance and support to our customers.

Key Responsibilities:

  • Supervise customer installation of SCR systems
  • Install, configure, commission, and troubleshoot subsystems of the continuous processing system
  • Solve complex problems to identify process and/or equipment improvement opportunities
  • Assist in the specifications, installation, and modification of SCR systems
  • Manage SCR service program, including periodic audits, vibration analysis monitoring, and PM program for end users
  • Develop and maintain PM documents for SCR equipment sold to end users
  • Perform customer training on features and general maintenance of the systems
  • Act as a resource to answer technical questions posed by our existing and prospective customers and new employees
  • Produce daily progress reports during startups and field service visits
  • Prepare reports, analyze data, and make recommendations for improving operations and solving maintenance-related problems
  • Document customer visits, process audits, and problem-solving approach during troubleshooting
  • International travel may be required, up to 25% of the time

Requirements:

  • Bachelor's degree in Engineering or 15+ years of direct experience
  • 5+ years of experience in the field of industrial equipment installation and maintenance
  • Strong interpersonal communication and organizational skills
  • Ability to interpret technical drawings, schematics, and OEM manuals

Benefits:

  • Competitive compensation package
  • Employee benefits, including health, life, dental, and vision insurance
  • Paid time off and holidays
  • Long and short-term disability
  • Supplemental insurance plans
  • Employee assistance program
  • Employee referral program
  • Tuition reimbursement programs
  • Advancement and professional growth opportunities
  • Parental leave

About Southwire: Southwire is a leading manufacturer of wire and cable products, and we are committed to providing our employees with a safe and inclusive work environment. We offer a competitive compensation package, as well as opportunities for advancement and professional growth.



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