Commission and Field Service Specialist III
3 weeks ago
Job Summary: We are seeking a highly skilled Commission and Field Service Specialist III to join our team at Southwire Company, LLC. As a key member of our organization, you will be responsible for the installation, commissioning, and start-up of SCR projects, as well as providing process installation guidance and support to our customers.
Key Responsibilities:
- Supervise customer installation of SCR systems
- Install, configure, commission, and troubleshoot subsystems of the continuous processing system
- Solve complex problems to identify process and/or equipment improvement opportunities
- Assist in the specifications, installation, and modification of SCR systems
- Manage SCR service program, including periodic audits, vibration analysis monitoring, and PM program for end users
- Develop and maintain PM documents for SCR equipment sold to end users
- Perform customer training on features and general maintenance of the systems
- Act as a resource to answer technical questions posed by our existing and prospective customers and new employees
- Produce daily progress reports during startups and field service visits
- Prepare reports, analyze data, and make recommendations for improving operations and solving maintenance-related problems
- Document customer visits, process audits, and problem-solving approach during troubleshooting
- International travel may be required, up to 25% of the time
Requirements:
- Bachelor's degree in Engineering or 15+ years of direct experience
- 5+ years of experience in the field of industrial equipment installation and maintenance
- Strong interpersonal communication and organizational skills
- Ability to interpret technical drawings, schematics, and OEM manuals
Benefits:
- Competitive compensation package
- Employee benefits, including health, life, dental, and vision insurance
- Paid time off and holidays
- Long and short-term disability
- Supplemental insurance plans
- Employee assistance program
- Employee referral program
- Tuition reimbursement programs
- Advancement and professional growth opportunities
- Parental leave
About Southwire: Southwire is a leading manufacturer of wire and cable products, and we are committed to providing our employees with a safe and inclusive work environment. We offer a competitive compensation package, as well as opportunities for advancement and professional growth.
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