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Donation Attendant

2 months ago

Cottonwood, United States Goodwill Industries International Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Donation Attendant to join our team at Goodwill Industries International Inc. As a key member of our donation center team, you will play a vital role in ensuring a positive and efficient experience for our donors and customers.

Key Responsibilities
  • Donation Processing: Receive and process donations in a timely and courteous manner, ensuring that all items are properly labeled and stored.
  • Customer Service: Provide exceptional customer service to donors and customers, responding to their inquiries and resolving any issues in a professional and courteous manner.
  • Inventory Management: Maintain accurate and up-to-date inventory records, ensuring that all donated items are properly stored and accessible to customers.
  • Team Collaboration: Work collaboratively with other team members to achieve sales and donation goals, sharing knowledge and expertise to drive business results.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, responding to changing priorities and deadlines as needed.
Requirements
  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively interact with donors, customers, and team members.
  • Customer Service Experience: Have prior experience in customer-facing roles, with a proven track record of providing exceptional service and resolving customer complaints.
  • Organizational Skills: Demonstrate strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
  • Teamwork: Possess a strong ability to work collaboratively with others, sharing knowledge and expertise to drive business results.
What We Offer
  • Total Rewards Package: Eligible for a comprehensive Total Rewards package, including medical, dental, and vision plans, 401(k) matching, and paid time off.
  • Professional Development: Opportunities for professional growth and development, with training and support to help you succeed in your role.
  • Collaborative Work Environment: Work in a dynamic and supportive team environment, with a focus on collaboration and mutual respect.