Guest Experience Coordinator

3 weeks ago


Seminole, Florida, United States McDonald's Full time

**Be the Face of Guest Experience**

As a Guest Experience Lead at McDonald's, you will play a vital role in ensuring our customers have an exceptional dining experience. Your primary responsibility will be to lead the guest experience team, ensuring that every interaction with our customers is positive and memorable.

**Key Responsibilities:**

  • Lead the guest experience team to deliver exceptional customer service
  • Address customer concerns and resolve issues in a timely and professional manner
  • Work collaboratively with the team to maintain a welcoming and clean restaurant environment
  • Provide expert insight into promotions and benefits of using the McDonald's App and Mobile Order & Pay features

**Requirements:**

  • A humble and hospitable demeanor
  • Passion for helping and serving others
  • Desire to learn and grow
  • Ability to communicate effectively and anticipate customer needs

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.


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