Vacation Promoter
5 days ago
The Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, is an ideal place to start your career as a Vacation Promoter. With its stunning views of the Great Smoky Mountains and refreshing mountain breezes, you will have a unique opportunity to meet and engage with guests who have arrived to enjoy all that the area has to offer.
Salary
The estimated salary for this position is $35,000 per year, based on industry standards and the cost of living in the area.
Job Description
As a Vacation Promoter, you will be the frontline for the Westgate Resorts Marketing Team. Your primary responsibility will be to promote Westgate Resorts throughout Gatlinburg/Pigeon Forge by encouraging vacationers to visit our resorts. You will also be required to book room nights, sell attraction tickets, and provide concierge services for visitors and guests on vacation.
Key Responsibilities
• Persuade potential clients to visit Westgate Resorts by maximizing their savings on Tennessee area theme parks and attractions
• Engage with guests/clients to facilitate the auditing process and pre-qualify candidates for resort tours while being able to pivot them to ticket sales and or room night bookings if they do not qualify
• Provide 5-Star customer service to guests/clients to increase resort tour sign-up rates, ticket sales, and resort room bookings while representing Westgate Resorts to its highest standard
• Utilize a consultative approach when offering various discounted ticket sales & resort room bookings to optimize guest experiences while simultaneously maximizing personal commissions
• Open and close POS ticket sales terminals and balance cash and credit card transactions at the end of each shift
• Maintain a professional appearance and work environment at all times with a clean clutter free work station
Required Skills and Qualifications
A high school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. You must be able to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization. A flexible work schedule including mornings, nights, weekends, and holidays is required.
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