Field Service Technician

5 days ago


Verona, Wisconsin, United States TDS Telecom Full time
Job Summary

We are seeking a highly skilled Field Service Technician to join our team at TDS Telecom. As a Field Service Technician, you will be responsible for installing, troubleshooting, and maintaining telecommunications products and equipment for our customers.

Key Responsibilities
  • Assist with on-site installations, troubleshooting, and repairs of telecommunications products and equipment
  • Provide excellent customer service and respond to customer inquiries in a professional and timely manner
  • Work independently with minimal supervision and make decisions based on technical expertise and company policies
  • Collaborate with internal teams to resolve technical issues and improve customer satisfaction
Requirements
  • Valid driver's license and ability to operate a company vehicle
  • Ability to lift and move up to 50 pounds and occasionally up to 100 pounds
  • Strong technical skills and knowledge of telecommunications products and equipment
  • Excellent communication and customer service skills
  • A+ certification and computer networking experience a plus
Benefits

Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits. Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week.



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