Customer Service Team Member

1 week ago


Palm Beach Gardens, Florida, United States Lisa Swinson - State Farm Agent Full time

As a Customer Service Team Member at Lisa Swinson - State Farm Agent in Palm Beach Gardens, FL, you will have the opportunity to build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. The ideal candidate will be an outgoing, career-oriented professional who is motivated to succeed and can see themselves in this role.

Key Responsibilities
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
Benefits
  • Group Life Insurance Benefits
  • Estimated salary: $45,000 - $60,000 per year, plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within the agency

The successful candidate will possess excellent communication skills, both written and verbal, and be people-oriented. They must also be self-motivated, detail-oriented, proactive in problem solving, dedicated to customer service, and able to work effectively in a team environment.


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