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Part-Time Sales and Customer Support Specialist

2 months ago

Gulfport, Mississippi, United States Massage Envy Full time

Position Overview:

Embark on a Rewarding Career Journey

Are you driven by a desire to assist others? At our franchise, we foster an environment that encourages you to excel while collaborating to enhance our clients' well-being. Our team is dedicated to providing exceptional service and expanding our member community to support more individuals on their wellness path.

Benefits and Compensation:

  • Attractive base salary with potential bonuses and commissions ($9-$13/hour)
  • Comprehensive Medical, Dental, and Vision coverage with employer contributions
  • 401(k) matching program available after one year
  • Incentives for employee referrals
  • Access to Employee Assistance Programs
  • Flexible scheduling options for improved work-life balance
  • Extensive training on products and services
  • 25% discount on all retail products

Ideal Candidates Will:

  • Possess a high school diploma (or equivalent) and ideally have prior experience in retail or sales
  • Exhibit strong analytical skills, proficiency in mathematics and computer usage, and the ability to manage multiple tasks
  • Demonstrate excellent interpersonal skills and the ability to build positive rapport with clients
  • Be advocates for holistic wellness with a foundational understanding of massage and skincare services

Daily Responsibilities Include:

  • Delivering exceptional customer service to ensure every client feels appreciated and understood
  • Educating clients about the benefits of comprehensive body care, promoting new and enhanced services, and encouraging future bookings and retail purchases based on recommendations
  • Facilitating clinic operations by welcoming clients, managing appointment schedules, handling inquiries, and addressing concerns
  • Assisting in the growth and retention of our client base through in-person interactions and outreach

Compensation:
$9-$13/hour