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Police Records Specialist

2 months ago

Eden Prairie, Minnesota, United States City of Eden Prairie Full time
Job Summary

The City of Eden Prairie is seeking a highly skilled Police Records Specialist to join our team. As a key member of our Police Department, you will be responsible for processing and maintaining a wide variety of police reports and documents, as well as providing excellent customer service to internal and external customers.

Key Responsibilities
  • Administrative Support: Provide administrative support to the Police Department, including data entry, document management, and record-keeping.
  • Data Management: Utilize various software programs to complete tasks such as processing and disseminating police video, Freedom of Information Act (FOIA) requests, and standardized and specialized letters.
  • Customer Service: Provide excellent customer service to internal and external customers via phone, in-person, and electronic communication.
  • Case Management: Assist in the timely submission of criminal cases to city and county prosecutors for charging consideration.
  • Teamwork: Collaborate with members of the team to accomplish common goals and provide back-up front desk coverage as needed.
Requirements
  • Education: High School Diploma or equivalent required; Associates, technical certificate, or bachelor's degree preferred.
  • Work Experience: Minimum of two years general administrative and/or customer service experience required; familiarity with the legal system and processes and/or experience working in a law enforcement environment preferred.
  • Technical Skills: Proficiency in MS Office (Outlook, Word, Excel, and PowerPoint) and Adobe Acrobat; excellent data entry and typing skills (60 wpm required).
City of Eden Prairie Values

We are a service organization that takes pride in what we do. We cultivate a supportive, encouraging, and productive culture with a strong customer focus. We promote wellness and plan work/life balance into our goals. We value differences and foster inclusion. We achieve success by exhibiting our core values: collaboration, innovation, integrity, performance, and relationships.