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Assistant General Manager

2 months ago

Carlisle, Pennsylvania, United States MCR Hotels Full time
Job Summary

We are seeking a highly skilled and experienced Assistant General Manager to join our team at MCR Hotels. As a key member of our hotel operations team, you will be responsible for assisting the General Manager in ensuring guest satisfaction, efficient hotel operations, and achieving hotel profitability.

Key Responsibilities
  • Hotel Operations: Assist the General Manager in overseeing the day-to-day operations of the hotel, including supervising and supporting various departments such as Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping.
  • Leadership Development: Assist the General Manager in developing managerial and hourly employees through the implementation of corporate and brand training programs.
  • Financial Management: Assist the General Manager with the creation of financial reports and meet all corporate-imposed deadlines.
  • Guest Service: Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately, and effectively handle problems in the workplace.
Requirements
  • Education: High school diploma or GED required.
  • Experience: Previous supervisory experience preferred, with progressive experience in the hotel industry, including Rooms and Food & Beverage departments.
  • Skills: Effective communication and problem-solving skills, ability to work well in stressful situations, and proficiency in Windows operating systems and company-approved spreadsheets and word processing.
What We Offer
  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral Bonuses
  • Career Advancement & Upward Mobility
  • Health, Dental, Vision Insurance