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Hotel Room Attendant

2 months ago

North Wales, Pennsylvania, United States Courtyard Montgomeryville Full time

Job Summary:

The Hotel Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Key Responsibilities:

  • Thoroughly clean guestrooms according to high standards.
  • Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guestrooms and hallways.
  • Keep all hallways, public areas, and closets clean, neat, and vacuumed.
  • Restock housekeeping cleaning cart for next day's use.
  • Replenish chemical bottles.
  • Report all missing items from room to Housekeeping Supervisor/Manager.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Handle items for Lost and Found according to standards.
  • Ensure overall guest satisfaction.

Requirements:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.