Regional Director of Operations

2 weeks ago

Tigard, Oregon, United States Avamere Communities Full time
Job Summary

Avamere Communities is seeking a highly skilled and experienced Regional Director of Operations - Assistant to join our team. As a key member of our leadership team, you will be responsible for providing coverage as either Executive Director or other administrative coverage in communities as needed.

The ideal candidate will be passionate about coaching and mentoring clinical teams, be innovative with enhancing best practices, and have a true love of seniors. You will be a great fit if you have proven success with time-management, organizational and problem-solving skills.

Key Responsibilities:

  • Provide coverage as either ED or other administrative coverage in communities as needed.
  • Set a cultural example of teamwork, trust, integrity, communication, and innovation.
  • Assist the Regional Director of Operations as requested in these areas:
    • Regional meetings and coordinate or provide orientation to newly hired Executive Director or Memory Care Administrators.
    • Conduct site visits to evaluate the communities for compliance with policy, procedure, and regulations as needed.
    • Provide training, in-service, monitoring, and the necessary assistance to maintain the highest level of quality care for the residents we serve.
    • Promote interdisciplinary cooperative endeavors, mutual understanding, and support between all departments.
    • Participate in community surveys by authorized government agencies.
    • Develop and adhere to a proactive consultation schedule based on community risk and clinical goals.
    • Review all surveys within the region(s) for plans of correction and review weekly reports for each community identifying areas of concern or priorities.
    • Create reports on trends reports and trends to the company and assist in developing plans to improve various areas of focus.
    • Perform and implement compliance programs including Mock survey, reviews, and routine consultative visits.
    • When acting as ED for a community:
      • Responsible for the overall administration of the community, including strategic planning, goal setting, financial activities, and reporting.
      • Maintain service, quality, and occupancy targets and meet corporate financial goals within established budget.
      • Provide leadership in developing and implementing company systems for efficient, comprehensive service and resident care.
      • Create/Maintain a culture of accountability, communication, and good working relationships with team.
      • Direct ongoing activity for community relations director to meet occupancy and sales goals.
      • Ensure compliance of programs and community with regulatory agencies (city, state and federal).
      • Assist Talent Acquisition team in the hiring process of community personnel.
      • Complete on-going training as assigned and as required by state licensure.
      • Stay informed of health industry trends and monitor standards and compliance.
      • Complete other duties as assigned.

Requirements and Education:

  • Bachelor's degree in the health industry, business or gerontology preferred.
  • Meet state requirements for Assisted Living Executive Director position for the state(s) in which the role is being carried out.
  • Must have or obtain (within 30 days of employment) First Aid & CPR Certification.
  • Must obtain a Food Handlers Card within 30 days of employment.
  • Knowledge and experience caring for and interacting with an elder population.
  • At least two years' experience in a supervisory capacity, preferably in a retirement or assisted living community.
  • Experience managing high quality senior living communities with demonstrated success in meeting financial goals specific to assisted or independent living communities.
  • Knowledge of Assisted Living operational standards.
  • Must be familiar with the laws, regulations and guidelines governing personnel administration.
  • Able to make independent decisions and work harmoniously with and supervise other personnel.
  • Able to deal tactfully with personnel, residents, family members, visitors, government agencies and the public.

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