Customer Service Representative
1 week ago
Job Summary:
As a Customer Service Representative at Hertz, you will be the face of our company, providing world-class customer service and sales support to our customers. You will be responsible for consulting with customers on their rental needs, maximizing revenue opportunities, and ensuring that customers receive exceptional service.
Responsibilities:
* Consult with customers on their rental needs
* Maximize revenue opportunities by actively offering products and services
* Ensure that customers receive world-class customer service and sales support
* Shuttling customers
* Prepare vehicles for customer pick-up, including cleaning, assessing damage, fueling, and refilling fluids
Qualifications:
* Strong oral and written communication skills
* Ability to possess all auditory, speaking, and communicating capabilities necessary to complete responsibilities
* Essential functions include sitting, standing, walking, bending, twisting, climbing, driving, pushing, pulling, speaking, hearing, writing, lifting, seeing, and reading
* Knowledge of equipment operation, including computer terminal, telephone, calculator, copy machine, and fax machine
Benefits:
* Starting pay rate of $16.00/hour with opportunity to earn commission
* Medical, dental, and vision plan options
* Retirement programs, including 401(k) employer matching
* Paid parental leave and adoption assistance
* Employee assistance program for employees and family
* Educational reimbursement and discounts
* Voluntary insurance programs, including pet, legal/identity theft, and critical illness
* Perks and discounts, including theme park tickets and gym discounts
About Us:
Hertz is one of the largest worldwide airport general use vehicle rental companies, operating the Hertz, Dollar Car Rental, and Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations. We champion and celebrate a culture of diversity and inclusion, taking affirmative steps to promote employment and advancement opportunities.
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