Senior Practice Manager
1 week ago
The Senior Practice Manager is responsible for overseeing the operational components of a standalone large office location, providing mentorship and consultation to smaller multi-site locations, and serving as the administrator for a multi-specialty office building. This role requires highly advanced administrative skills and proficiency with minimal direction.
Key Responsibilities:
- Supervise the overall operation of a single large practice, smaller multi-site locations, or a multi-specialty medical building.
- Implement procedures for enhancing levels of service and quality, and enforce medical office policies and procedures.
- Develop guidelines for prioritizing and assigning work activities, evaluating effectiveness, and modifying processes as necessary.
- Establish and maintain an efficient and responsive patient flow system.
- Schedule and facilitate regular office meetings with providers and office staff.
- Ensure proper registration and insurance pre-verification management processes are followed.
- Prepare weekly schedules for staff, ensuring proper staffing to support daily office operations.
- Support and uphold policies, procedures, objectives, quality improvement, safety, environmental, and infection control, and codes and requirements of accreditation and financial performance.
- Oversee maintenance of patient records, including storage and transfer.
- Establish performance improvement goals for the office, remaining in alignment with department goals and objectives.
- Work collaboratively with providers to build templates in alignment with department expectations and manage ongoing schedule changes.
- Assist with practice acquisitions and new build facility/operations set-up.
- Participate in cross-functional teams in the department that assess quality improvement and/or process efficiency/workflow projects.
Requirements:
- Associate's Degree, preferably with coursework in business administration or healthcare administration required.
- Bachelor's Degree preferred.
- 3-5 years of administrative experience with 2 years of management experience in healthcare required.
- Electronic Medical Record (EMR) skills with expert proficiency in all aspects, including Master Scheduling and Billing knowledge.
- Advanced knowledge of medical practices, terminology, and reimbursement policies required.
- Intermediate Microsoft Outlook email skills required.
- Intermediate electronic filing skills required.
- Advanced typing skills required.
- Advanced proficiency with Microsoft Word and Excel required.
Work Environment:
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University's mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law.
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Senior Practice Manager
1 week ago
Rochester, New York, United States University of Rochester Full timeThe Senior Practice Manager at the University of Rochester oversees the operational components of a standalone large office location, providing mentorship and consultation to smaller multi-site locations and serving as the administrator for a multi-specialty office building.In this capacity, the Senior Practice Manager will serve as the business manager for...
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