Field Service Supervisor

3 weeks ago

Lakeland, Florida, United States FLANDERS ELECTRIC MOTOR SERVICE LLC Full time

Job Summary: We are seeking a highly skilled Field Service Foreman to join our team at FLANDERS ELECTRIC MOTOR SERVICE LLC. The successful candidate will be responsible for guiding the daily work flow of Field Service Technicians, providing customer on-site diagnosis, maintenance, repair, installation, and/or removal of complex electromechanical motors and equipment.

Key Responsibilities:

  • Direct the daily work of Field Service Technicians and assist with their work.
  • Service/repair motors and/or equipment, working independently on all sizes of accounts and/or complex jobs.
  • Communicate clearly and concisely while providing directions to employees.
  • Ensure tools and equipment are available and in good working condition to work efficiently and effectively.
  • Train Field Service Technicians in various department responsibilities.
  • Analyze and diagnose motors and equipment prior to repair and/or removal.
  • Determine if repairs can be completed in the field or if equipment need to be sent to the shop for repairs.
  • Disassemble complex electromechanical equipment, noting parts identification, configuration, and condition.
  • Repair, install, and/or remove complex motors and equipment.
  • Perform tests of electromechanical equipment and document accordingly.
  • Troubleshoot known or suspected problems.
  • Observe all safety procedures and use proper safety equipment, including but not limited to eye, ear, and hand protection.
  • Perform other duties as requested.

Requirements:

  • Five years hands-on field service experience with mechanical or electrical equipment.
  • AC and/or DC experience and knowledge, including working with small or large (horsepower) motors and equipment.
  • Based on location, may require Vibration Institute certification, Category I or II, or must be working toward certification.
  • Strong interpersonal skills, working directly with customers at the customer's work sites.
  • Strong problem-solving skills and the ability to work independently with little direction on a daily basis.
  • Ability to foster good employee/management relations and build a strong team effort to fulfill customers' expectations.
  • Ability to promote teamwork and direct work of employees. Ability to train and mentor employees.
  • Ability to perform basic math functions, including addition, subtraction, multiplication, division, including understanding fractions and percentages.
  • Ability to understand, perform, and retain various job-related training, operational, and safety procedures.
  • Ability to exercise initiative, judgment, and decision making related to non-routine duties within company standards.
  • Ability to operate overhead cranes, fork lift trucks, and other equipment.
  • Although seldom, ability to work in confined spaces.
  • Frequent travel, including overnight, required.

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