Healthcare Support Specialist
24 hours ago
We are a busy OBGYN office looking for an organized and computer-literate Healthcare Support Specialist to be responsible for our healthcare facility's patient care tasks. These tasks include answering phone calls, scheduling patients' appointments and surgeries, rooming patients, taking vital signs, cleaning instruments, assisting in procedures.
You must be able to keep patients' information confidential and exercise patience when working with potentially difficult individuals. You must have attention to detail and prioritize tasks efficiently.
The key responsibilities of this role include:
- Collecting vital signs;
- Preparing for specimen collection;
- Answering phone calls from patients;
- Responding to emails;
- Scheduling appointments and surgeries;
- Greeting patients upon arrival;
- Recording patients' information in the EMR system;
- Data entry tasks to document patients' records within facility databases.
To be successful in this role, you will need to possess the following qualifications and skills:
- A High School Diploma or GED;
- A Medical Assistant License is required; prior experience as a Medical Assistant is also necessary;
- Prior experience in an OBGYN office is preferred;
- An Associate Degree is preferred;
- Knowledge of healthcare practices, standards, and medical terminology;
- Advanced record-keeping abilities and proficiency in related software, such as Greenway Intergy, Provider Flow, Phreesia;
- Proficiency in Microsoft Office;
- Excellent interpersonal skills;
- Ability to multitask;
- Bilingual (Spanish) is an asset.
This role offers a competitive salary of approximately $45,000 per year, depending on location and experience. We offer a dynamic and supportive work environment, opportunities for professional growth, and a comprehensive benefits package.
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