Apheresis Telerecruiter

We are seeking a highly motivated and customer-focused individual to join our team as an Apheresis Telerecruiter. As a key member of our recruitment team, you will play a vital role in contacting blood donors and scheduling appointments to ensure a steady supply of life-saving blood products.

• Contact current apheresis and/or whole blood donors to recruit for donation and schedule appointments to meet established collection goals.
• Follow a process and scripting for conducting calls with donors to ensure a consistent donor experience and maintain accurate records of donors/groups contacted and appointments scheduled.
• Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates.
• Work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and adequate blood supply.

• High school diploma or equivalent required.
• Minimum one year of telephone and customer service or telemarketing experience required.
• Experience with making sales quotas preferred.
• Face to face experience preferred.
• Outbound calls experience preferred.
• Computer experience, excellent customer service and problem-solving skills required.

• Competitive hourly rate: $16.78 - $20.68.
• Opportunity to work in a fast-paced environment with a dynamic team.
• Comprehensive benefits package, including medical, dental, vision, and 401(k) matching.
• Paid time off and holidays.

We are a mission-driven organization that values diversity, equity, and inclusion. Our team is committed to delivering our programs and services in a culturally competent manner, reflecting the communities we serve. We offer a collaborative and respectful work environment, with opportunities for growth and development.

Apply now to join our team and make a difference in the lives of others