Desktop Systems Engineer
5 days ago
We are looking for a skilled Desktop Support Specialist to manage and maintain the entire life cycle of devices within our client's location.
About the Role:- The successful candidate will be responsible for developing and implementing device refresh schedules, ensuring timely replacement of outdated hardware and software, and providing technical assistance to end-users during device refresh cycles.
- They should have excellent problem-solving skills, be able to communicate effectively with staff, and have a passion for technology.
Estimated Salary: $65,000 per year (dependent on experience)
Key Responsibilities:- Coordinate device refresh cycles
- Ensure timely replacement of outdated hardware and software
- Provide technical assistance to end-users during device refresh cycles
- Maintain accurate records of device inventory
- Generate reports on device refresh progress
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Proven experience in IT support or a similar role
- Strong knowledge of hardware and software components
- Excellent troubleshooting and problem-solving skills
- Effective communication and interpersonal abilities
- Detail-oriented with strong organizational skills
- Ability to work independently and collaboratively in a team environment
Benefits:
- Robust Health Insurance
- 401(k) plan
- PTO accrual
- Paid holidays
- Excellent cash-based referral program
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