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Desktop Support Analyst

2 months ago

St Petersburg, United States Noblesoft Solutions Full time

DESCRIPTION

The candidate will provide user supports in solving desktop and trading system issues. Some of the responsibilities including but not limited to are:

- Troubleshoot and diagnose desktop issues related to software, hardware and network

- Install, configure and patch desktop software

- Install desktop monitors and workstations

- Serve as a liaison between vendor and users to understand system requirement

- Knowledge in troubleshooting Windows Operating System, Microsoft Office Suite, Internet, GPO, printer

- Basic knowledge in networking (TCP/IP, routing, DHCP, DNS)

- Excellent communication skills and ability to work with people

- Flexible to work in satellite offices and flexible with working hours

- Ability to work independently and ability to prioritize and address critical production problems