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Disaster Recovery Technician
2 months ago
We are seeking a highly skilled and experienced Restoration Specialist to join our team at One Way of Indiana Carpet Restoration LLC. As a key member of our team, you will be responsible for responding to emergency water, fire, and mold restoration situations in residential and commercial properties.
Key Responsibilities- Perform disaster response and emergency mitigation services, adhering to industry standards and best practices.
- Set up and operate equipment such as dehumidifiers, fans, and air scrubbers to ensure proper drying and restoration of affected areas.
- Conduct moisture mapping and loss documentation to assess the extent of damage and develop effective restoration plans.
- Remove and dispose of damaged materials, including drywall, carpets, and insulation, and perform general demolition as needed.
- Act as the primary point of contact for customers, providing exceptional customer service and ensuring their needs are met.
- Participate in our 24-hour on-call rotation, responding to emergency situations outside of regular business hours.
- Operate company vehicles safely and maintain them in good working condition.
- Valid driver's license and a satisfactory driving record.
- Ability to lift 60 pounds and work in a fast-paced environment.
- IICRC certifications are preferred but not required.
- Satisfactory background check and ability to pass a physical examination.
- Excellent communication and customer service skills, with a strong focus on providing compassion and empathy to customers.
- Ability to work independently and as part of a team, with a strong commitment to quality and customer satisfaction.
- Career advancement opportunities and professional growth.
- Medical, dental, and vision insurance.
- 401(k) and 401(k) company match.
- Job security and stability.
- Paid training and ongoing education opportunities.
- Paid time off and a competitive salary.
