Customer Service Ambassador

5 days ago


Los Angeles, California, United States Think Tell Junction Full time
Customer Service Representative

Job Overview:

At Think Tell Junction, we're seeking a skilled Customer Service Representative to join our team in Los Angeles, CA. This is a full-time opportunity with a competitive salary of $37,000 - $46,000 per year.

As a key member of our customer-facing team, you'll be responsible for delivering exceptional service and support to our valued clients. Your primary duties will include responding promptly to customer inquiries via phone, email, and live chat, providing accurate information about our products and services, resolving customer complaints, and maintaining detailed records of customer interactions.

Key Responsibilities:

  • Provide top-notch customer support through multiple communication channels
  • Address customer concerns and resolve issues efficiently
  • Collaborate with internal teams to improve customer satisfaction and experience
  • Maintain accurate and up-to-date records of customer interactions

Requirements:

  • Bachelor's degree or equivalent; high school diploma preferred
  • Previous experience in customer service or related field
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work independently and as part of a collaborative team

Benefits:

  • Competitive salary with performance-based incentives
  • Comprehensive health, dental, and vision insurance
  • Paid time off and sick leave
  • Career advancement opportunities within a supportive and dynamic environment

Think Tell Junction values professionals who embody empathy, enthusiasm, and dedication to delivering outstanding customer experiences.



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