Pharmacy Technician Ambulatory Retail

1 week ago

Detroit, Michigan, United States Penn Medicine Full time
Ambulatory Pharmacy Technician Role at Penn Medicine

Penn Medicine is committed to delivering exceptional patient care, advancing medical research, and educating future healthcare professionals.

As a leading academic medical center, we offer a collaborative work environment where top clinicians, technical experts, and business professionals come together to achieve our mission.

Our employees play a vital role in shaping the future of healthcare every day.

Responsibilities:
  • Determine patient insurance requirements for pre-certification, patient payments, and coverage limitations, and take necessary actions prior to discharge.
  • Maintain communication with ambulatory-based clinical pharmacists, social workers, discharge, and specialty pharmacy program team members as needed to obtain complete and accurate financial information required for claim adjudication.
  • Immediately communicate any issues with coverage to the clinical practice to determine the appropriate next steps.
  • Communicate benefit investigation information proactively to the clinical practices and patients.
  • Support all myPennPharmacy services as needed.
  • Collaborate with internal team members to gather appropriate paperwork, prescriptions, billing information, and/or prescriptions.
  • Provide follow-up relating to communication to patients, clinical practices, and families for pharmaceutical needs and/or additional eligibility information to ensure ongoing medication access.
  • Interact with medical staff and their designees to obtain complete, accurate, and timely clinical and financial information required for payer reimbursement.
  • Provide education to patients and clinical practices regarding patient insurance coverage as it relates to their discharge medications.
  • Perform duties in accordance with Penn Medicine and entity values, policies, and procedures.
  • Other duties as assigned to support the unit, department, entity, and health system organization.
Credentials:
  • CPHT or CPT (Required) (Potentially open to hiring experienced Pharmacy Techs without certification at Pharmacy Tech Trainee level.)
Education or Equivalent Experience:
  • High school diploma/GED required

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy.

Penn Medicine employees are actively engaged and committed to our mission. Together, we will continue to make medical advances that help people live longer, healthier lives.

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran, or any other status protected by applicable law.

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