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Senior Assistant Store Manager

2 months ago

Aurora, Ohio, United States Under Armour Full time

Job Summary

The Senior Assistant Store Manager plays a critical role in supporting the Store Manager in the daily operations of the store. This includes assisting the store in achieving its sales goals, meeting merchandising standards, and delivering operational excellence through effectively leading a high-performing team.

Key Responsibilities

  • Motivate and inspire the team by delivering a compelling vision and purpose, which encompasses Under Armour's Core Competencies and I WILL behaviors.
  • Act as the leader on duty and consistently model the brand's Athlete service standards and selling behaviors.
  • Establish and communicate clear expectations while holding the store team accountable for achieving all brand, performance, and behavior standards.
  • Build and support effective relationships with all teammates, peers, and supervisors to effectively lead positive change.
  • Lead the management team through effective execution of all performance management tools.
  • Effectively communicate with the management team to align and help drive business strategy.
  • Proactively seek personal learning and development opportunities to build leadership skill sets and enhance individual performance.
  • Ensure total Store Accountability for all Under Armour Policies and Procedures.
  • Support the Store Manager in the execution of the short and long-term business plan that will drive KPIs and maximize sales results.

Leadership

The Senior Assistant Store Manager is responsible for leading the store team to achieve sales goals, meet merchandising standards, and deliver operational excellence. This includes:

  • Recruiting, hiring, developing, and retaining a high-performing store team.
  • Teaching, training, and coaching the Assistant Store Managers and team through successful completion of Division of Responsibilities (DOR) to develop future leaders for the company.
  • Recognizing and properly resolving teammate performance issues; communicating high-priority issues to the Store Manager in a timely manner and collaborating to develop a plan for resolution to minimize risk.
  • Supporting the mid-year and annual review process for all teammates by providing feedback on teammates' performance to the Store Manager.
  • Proactively networking and recruiting to support stores' staffing needs.
  • Driving teammate engagement by recognizing and rewarding teammates for their outstanding performance.
  • Ensuring that teammates adhere to and enforce all employment practices and policies.

Operations

The Senior Assistant Store Manager is responsible for maintaining Under Armour brand standards of neat, clean, and organized sales floor, cash wrap, and fitting room, ensuring the store environment is safe for teammates and athletes. This includes:

  • Maintaining Under Armour brand standards of neat, clean, and organized sales floor, cash wrap, and fitting room.
  • Supporting/leading the efficient and productive handling of all merchandise, including shipment receipt and processing, floorsets, markdown optimization, and replenishment systems, while maintaining backroom standards.
  • Analyzing reporting and daily sales trends to make real-time strategic business decisions to drive results.
  • Effective use of technology to enhance athlete engagement and drive KPIs.
  • Contributing to the management of expense and operational costs.
  • Supporting our Connected Fitness efforts by promoting our Apps and Social campaigns and athlete contests as appropriate.

Merchandising

The Senior Assistant Store Manager is responsible for supporting/leading all visual directives, ensuring mapping and floorset are properly planned and executed seamlessly within the allotted timeframe. This includes:

  • Supporting/leading all visual directives, ensuring mapping and floorset are properly planned and executed seamlessly within the allotted timeframe.
  • Analyzing merchandise reports and directing brand-appropriate merchandising moves to maximize presentation and drive sales.
  • Overseeing and ensuring efficiency of all daily operational procedures.
  • Ensuring store audit compliance and shrink results meet company loss prevention standards.
  • Performing level-sets and ensuring the store is replenished by pushing all goods to the floor.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends.
  • Computer and technology proficient.
  • Demonstrated ability to communicate effectively with athletes and store team.
  • Ability to move or handle merchandise up to 25 lbs.
  • Ability to freely access all areas of the store, including the selling floor, stock, and register area.
  • Strong prioritizing, interpersonal, problem-solving, and planning skills.
  • Knowledge and understanding of employment laws, including compliance with federal, state, and local requirements.
  • Strong communication, presentation, delegation, and follow-up skills.
  • Demonstrated proficiency in sales generation, training, and leading of functional teams.
  • Demonstrated ability to analyze business trends and reporting to drive sales.
  • Demonstrated ability to coach, provide feedback, and manage substandard performance.
  • Demonstrated ability to work in a fast-paced and deadline-oriented environment.
  • Ability to perform Essential Job Functions.

Education and/or Experience

Minimum high school education or equivalent.

Minimum of 2-3 years of retail or equivalent management experience preferred.