Financial Product Manager
1 month ago
We are seeking a highly skilled and detail-oriented Funding Operations Specialist to join our team at Customers Bank. As a key member of our Consumer Lending Product function, you will be responsible for managing and developing best-in-class funding processes, including transaction settlement, edge case management, product management, product implementation, reconciliation, and key stakeholder engagement.
Key Responsibilities- Monitor loan returns, track refunds, reconcile overpayments, and monitor daily fund flows/account balance levels.
- Develop and implement scalable technology infrastructure for repeat operational problems encountered by the Capital Markets/Consumer Lending divisions.
- Collaborate with engineering, data, and product personnel to design and implement automation solutions to improve efficiency and reduce manual errors.
- Provide exceptional execution, communication, and leadership skills in a team environment, engaging with a hybrid remote organization spanning multiple time zones and states.
- Develop a deep understanding of financial systems and services relating to business operations, including ACHs, wire transfers, account opening/reconciliation.
- 1-3 years of professional experience in financial services product management or middle office experience, strategy and operations/product operations background at a venture-backed technology firm, or related funding operations experience.
- BA or BS in Data Science, Economics, Information Systems, Finance, Accounting, Business, or a related field, and/or 1-3 years of additional equivalent professional experience.
- Exceptional execution, communication, and leadership skills in a team environment.
- Robust understanding of financial systems and services, including ACHs, wire transfers, account opening/reconciliation.
- Outstanding proficiency in Microsoft Office Suite, relational database languages, API connectivity platforms, and data analytics tools.
- Must be legally eligible to work in the US without sponsorship.
Customers Bank is a super-community bank with over $22 billion in assets, founded in 2009. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster, with a single point of contact, a dedicated team member committed to meeting your needs today and tomorrow. We innovate with the latest tools and technology to react to market conditions quicker and help you get ahead. We're a partner you can trust, with a proven reliability and a deep experience and strong financial foundation.
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