Hotel Floor Attendant
4 weeks ago
Job Overview:
We are seeking a highly skilled and detail-oriented Hotel Floor Attendant to join our team at StepStone Hospitality. As a key member of our Housekeeping department, you will be responsible for maintaining the cleanliness and organization of guest room floors, corridors, and public areas.
About the Role:
The successful candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team. You will be required to perform various tasks, including cleaning and maintaining floor closets, stock linen carts, and transport items requested by guests.
Responsibilities:
- Ensure the cleanliness and organization of floor closets, including removing trash, wiping down shelves/counters, sweeping and waxing floors, and transporting non-floor closet items to proper storage areas.
- Remove all dirty linen from assigned Room Attendant's carts and closets and place in laundry chute.
- Remove all dirty glassware from assigned Room Attendants' carts and closets.
- Clean designated areas, including guest room floor corridors, floor closets, service corridors, elevators, tracks, landings, guest laundry room, guest vending areas, stairwells, and wipe down all surfaces of vending machines, ice machines, laundry machines/counters/shelves.
- Transport any Room Service trays/items in guest hallways to service elevator landings.
- Check under furniture for debris and remove if present.
- Remove dust, spots, and smears from windows, frames, and ledges; wash windows as assigned.
- Inspect condition of planters and plants; remove debris, polish planters.
- Remove dust, dirt, marks, and fingerprints from doors and door frames.
- Remove stains, scuff marks, and dust from baseboards, ledges, and corners.
- Empty trash containers in public areas.
- Remove trash, debris, and cobwebs from balconies.
- Empty vacuum cleaner bags, replace, and clean machines.
- Provide timely delivery of any items requested by guests. Retrieve items from guest rooms and return to proper storage areas.
- Report any damages or maintenance problems to the Supervisor.
- Turn over any lost and found items to the Supervisor.
- Ensure security of guest room access and hotel property.
- Make up cribs and rollaway beds; transport to designated rooms.
- Stock Housekeeping department supplies.
- Assist Lobby Attendant as assigned.
Estimated Salary: $40,000 - $50,000 per year, depending on experience.
About Us:
StepStone Hospitality is a leading provider of hospitality services, committed to delivering exceptional experiences for our guests. We offer a dynamic and supportive work environment, with opportunities for career growth and development.
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