Customer Service Supervisor, Cross Functional Leadership Role
4 weeks ago
We are seeking a highly motivated and organized Customer Service Supervisor to join our team at Piedmont Airlines. The successful candidate will be responsible for managing the operational activities of the department, ensuring excellent customer service, and driving operational performance.
Key Responsibilities:
- Coach and develop team members to achieve their full potential
- Implement policies and procedures to ensure compliance and quality
- Manage a team of staff with varied duties, including administrative tasks and customer service
- Maximize operational performance by adjusting to changes in operational conditions and proactively solving problems
- Supervise, direct, and monitor personnel to ensure on-time performance and quality customer service
Requirements:
- Excellent organizational skills and ability to multitask
- Ability to work independently and set deadlines
- Ability to work well with all levels of management and support staff
- Familiarity with Microsoft Office Suite and internal controls processes
- Ability to work a flexible schedule, including weekends, nights, and holidays
Preferred Qualifications:
- Previous airline management experience
- Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents
- Extensive knowledge of QIK
- Bachelor's Degree in Aviation, Business, or related field
Work Environment:
- Use of computers and other office equipment
- Airport ramp environment, subject to varied weather conditions and elevated noise levels
Physical Requirements:
- Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
- Handle objects up to 70 pounds regularly, up to 100+ pounds occasionally, with assistance from co-workers or tools
- Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
Benefits:
- Paid training
- Holiday pay
- 401(k)
- Vacation
- Family travel on the American Airlines network
- Medical and dental available
Starting Rate:
$15.00/Hourly - 22.00/Hourly (Based on locale and experience)
Piedmont Airlines is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary, performance-based bonuses, and relocation packages, subject to company policy and performance metrics.
-
Customer Service Supervisor, Cross Functional
4 weeks ago
Lynchburg, United States Piedmont Airlines Full timeWe can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader...
-
Lynchburg, United States Piedmont Airlines Full timeWe are seeking a motivated and reliable leader to join our team as a Customer Service Supervisor at Piedmont Airlines.The primary responsibility of this position is to manage the operational activities of the department in accordance with established policies and procedures.The successful candidate will have excellent organizational skills, the ability to...
-
Customer Service Agent, Cross Functional
4 weeks ago
Lynchburg, United States Piedmont Airlines Full timeWe can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...
-
Customer Service Agent, Cross Functional
3 days ago
Lynchburg, United States Piedmont Airlines Full timeWe can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...
-
Customer Service Agent, Cross Functional
3 days ago
Lynchburg, United States Piedmont Airlines, Inc Full timeWe can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...
-
Customer Service Agent, Cross Functional
4 days ago
Lynchburg, United States Piedmont Airlines, Inc Full timeWe can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...
-
Customer Service Agent, Cross Functional
4 days ago
Lynchburg, United States Piedmont Airlines Full timeWe can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...
-
Customer Service Representative
4 weeks ago
Lynchburg, United States First National Bank Full timeCustomer Service Representative Job DescriptionAt First National Bank, we are seeking a highly skilled Customer Service Representative to join our team in Lynchburg, VA. As the face of our bank, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Process a variety of transactions with minimal...
-
Customer Service Agent, Cross Functional
6 days ago
lynchburg, United States Piedmont Airlines, Inc Full timeWe can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...
-
Customer Service Representative
3 months ago
Lynchburg, United States First National Bank Full timeJob Type Full-time Description Are you passionate about building relationships and helping others? Do you enjoy a fast-paced, customer focused environment? At First National Bank, we pride ourselves on extraordinary customer experience, and that wouldn't be possible without an extraordinary team! We are seeking a Customer Service Representative/Teller...
-
Production Supervisor
1 month ago
Lynchburg, United States U.S. Pipe Full timeJob Title: Production SupervisorU.S. Pipe and Foundry is seeking a highly skilled Production Supervisor to oversee production operations, ensuring quality standards are met while minimizing costs and driving performance targets. The ideal candidate will possess excellent leadership and communication skills, with a strong focus on safety and employee...
-
Retail Sales Supervisor
3 weeks ago
Lynchburg, United States Harbor Freight Tools Full time155295BRPosting Title:Retail Sales SupervisorJob Description: A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have recent leadership experience and are passionate about a career...
-
Customer Service Agent, Cross Functional
3 weeks ago
Lynchburg, VA, United States Piedmont Airlines, Inc Full timeWe can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...
-
Maintenance Supervisor
2 weeks ago
Lynchburg, United States J.Crew Full timeMaintenance Supervisor (3rd Shift) – Lynchburg, VAThe Maintenance Supervisor will ensure proper and efficient operation of the distribution center facilities and equipment, supporting the business needs with minimal interruption, ensuring a safe and healthy work environment, while maintaining / lowering cost. We are looking for a servant leader to fill...
-
Regional Mass Care Manager
2 weeks ago
Lynchburg, United States American Red Cross Full timePlease use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us-Where your Career is a Force for Good!Job Description:WHY CHOOSE...
-
Volunteer Services Leadership Position
4 weeks ago
Lynchburg, Virginia, United States Centra Health Full timeJob Title: Volunteer Services DirectorJob Summary:The Volunteer Services Director at Centra Health is responsible for overseeing the overall operation of the Volunteer Services program. This leadership role requires a strong ability to lead, motivate, and direct volunteer activities to ensure the highest level of patient care and satisfaction.Key...
-
Deli Supervisor
5 days ago
Lynchburg, United States Apple Market Full timeDelivering Culinary ExcellenceAbout the RoleWe are seeking a proactive and results-driven Deli Manager to lead our team in delivering exceptional food service to our customers.Key ResponsibilitiesManage daily deli operations, ensuring seamless delivery of high-quality food products.Lead and develop a team of enthusiastic deli staff, fostering a culture of...
-
Customer Service Representative
4 weeks ago
Lynchburg, United States CarMax Full timeAbout this roleThis is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision,...
-
PT Customer Service Leader
2 months ago
Lynchburg, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 291990_external_USA-VA-Lynchburg Address: USA-VA-Lynchburg-13955 Wards Rd Store Code: Store 02579 Front End (7234135) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...
-
Customer Service Ambassador
4 weeks ago
Lynchburg, United States Family Dollar Full timeCustomer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions with accuracy and efficiency. You will also be expected to...