Luxury Retail Sales Associate

2 days ago


Trenton, New Jersey, United States Longchamp USA Inc Full time
Job Title: Full-time Luxury Retail Sales Associate

La Maison Longchamp is seeking a highly skilled and motivated Luxury Retail Sales Associate to join our team at Nordstrom Oakbrook Center. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities:
  • Generate and maximize sales through effective client persuasion and product knowledge.
  • Maintain extensive knowledge of products and merchandise care, including new items and customer service guidelines.
  • Develop and manage client books to foster long-term relationships and drive repeat business.
  • Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention.
  • Assist with mailings, answer phones, and process phone orders.
  • Contribute to floor moves, merchandising, and display efforts to maintain a visually appealing store environment.
  • Support processing and replenishing of merchandise, including tagging and stocking.
  • Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping.
Requirements:
  • Three plus years of high-end retail, boutique, or sales experience.
  • High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
  • Proficient in inventory management, customer sales, and merchandising.
  • Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports.
  • Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.

Longchamp USA Inc offers a competitive compensation package, including hourly base pay, bonus eligibility, and benefits such as company-paid Life and AD&D insurance, 401k Retirement Plan with company match, and gym reimbursement. If you are a motivated and customer-focused individual with a passion for luxury retail, we encourage you to apply for this exciting opportunity.



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