Performance Sales Associate

2 months ago


New York, New York, United States Canada Goose Full time
Job Overview

Position Summary:

The Brand Ambassador - Experience is a key role within Canada Goose, responsible for delivering exceptional customer experiences and driving sales growth. As a Brand Ambassador, you will embody the company's values and culture, demonstrating expertise in every customer interaction and conveying warmth and enthusiasm for the brand.

Key Responsibilities:

  • Develop and execute strategies to create engaging customer journeys, ensuring a seamless and personalized experience for every guest.
  • Provide expert product knowledge and recommendations to customers, driving sales and building brand loyalty.
  • Collaborate with the sales team to achieve revenue targets, while maintaining a high level of customer satisfaction.
  • Contribute to a positive and productive store environment, fostering a culture of teamwork and collaboration.
  • Participate in ongoing education and training initiatives, staying up-to-date on product knowledge and sales techniques.
  • Actively seek feedback and coaching to improve performance and achieve personal and professional growth.

Requirements:

  • Minimum 2 years of retail experience, preferably in a customer-focused environment.
  • Proven track record of successful sales experience, with a strong understanding of luxury lifestyle brands.
  • Ability to work in a fast-paced environment, with excellent time management and multi-tasking skills.
  • Excellent communication and interpersonal skills, with a strong ability to build relationships with customers and colleagues.
  • Basic computer skills in Microsoft Office, specifically Word and Excel.
  • Proficiency in another language is an asset.

What We Offer:

  • A comprehensive and competitive Total Rewards Program, recognizing and rewarding employees for their contributions.
  • Opportunities for career growth and development, through internal and external programs.
  • A positive and inclusive work environment, fostering a culture of diversity and equity.
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
  • Inspiring leaders and colleagues who will lift you up and help you grow.


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