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Operations Manager

1 month ago

Youngstown, Ohio, United States Maher Shalas Full time
Job Overview

Frullati Cafe & Bakery is seeking a highly skilled Operations Manager to join our team.

About the Role

We are looking for an experienced leader to oversee the day-to-day operations of our cafe and bakery. The ideal candidate will have a proven track record in managing high-volume, fast-paced environments and driving results through effective leadership and staff development.

Duties and Responsibilities
  • Team Development: Train, coach, and develop employees and team leaders to achieve exceptional performance.
  • Task Delegation: Delegate tasks to team members and provide regular follow-ups to ensure seamless execution.
  • Performance Management: Hold team members accountable for their performance and provide coaching and counseling as needed.
  • Service Quality: Ensure that team members provide fast, friendly, and accurate service to customers.
  • Product and Restaurant Standards: Ensure that product quality, restaurant cleanliness, maintenance, and security standards are met at all times.
  • Labor Management: Staff and schedule appropriately to control labor costs and maintain optimal productivity.
  • Cash Handling and Inventory: Ensure proper cash handling and deposit procedures are followed, and that inventory and ordering systems are in place and functioning effectively.
Qualifications and Requirements
  • Effective Communication: Possess excellent communication skills to connect effectively with customers and co-workers.
  • Positive Attitude and Ethics: Demonstrate a positive attitude and ethics that support our values and culture.
  • Leadership Skills: Ability to manage a fast-paced, high-volume environment and make informed decisions.
  • Time Management and Organization: Strong time-management skills, ability to multi-task, prioritize, and organize effectively.
Benefits and Compensation

Our company offers a competitive salary of $55,000 - $65,000 per year, based on experience and qualifications. We also provide opportunities for career growth and professional development, as well as a range of employee benefits.