Restaurant Host/Busser/Runner

6 days ago

Citrus Heights, California, United States Stones Gambling Hall Full time

Job Summary:

We are seeking a highly motivated and customer-focused Restaurant Host/Busser/Runner to join our team at Stones Gambling Hall. As a Restaurant Host/Busser/Runner, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience, and maintaining a clean and welcoming environment.

Key Responsibilities:

  • Guest Service: Greet guests in a warm and friendly manner, escort guests to their tables, and provide menus and check back with guests often to inquire about their dining experience.
  • Assist Servers: Assist servers to provide fast and courteous service to guests, maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • Phone and Reservations: Answer telephone calls and respond to inquiries or transfer calls to schedule dining reservations.
  • Restaurant Maintenance: Present the restaurant in a professional, attractive manner by maintaining a clean environment, including keeping the coffee area clean, bussing trays, dirty dishes, and flatware to the dishwashing area, and removing dirty plates, silverware, glassware, or anything left on the tables after a guest has left.
  • Food and Beverage Service: Deliver food and drink orders in a timely manner and maintain cleanliness throughout the restaurant.
  • Teamwork: Promote teamwork by circulating the dining room for maximum availability and assisting other team members as needed.
  • Safety and Security: Follow safe California Food Handlers guidelines, actively participate in safety training, and report unsafe practices or hazardous conditions to the Restaurant Assistant Manager, Security, or Restaurant General Manager.
  • Compliance: Monitor and enforce all the principles of L.E.A.D. training (Licensed Education on Alcohol and Drugs) and Stones Alcohol Consumption policy and report to CSM or Security any individuals who appear to be underage, intoxicated, whose conduct appears to be illegal, or who pose a threat to the Company's operations.

Requirements:

Due to state and local laws, a work permit is required for all employees of casinos and gambling halls, including Stones Gambling Hall. All employees will be required to meet all the requirements of obtaining such a work permit, including passing a criminal background check. A fee of $180 to the City of Citrus Heights is required of all applicants for a background investigation and city work permit.

Background Investigation Requirements:

Any felony conviction will be disqualifying. Any misdemeanor conviction involving theft, embezzlement, fraud, or an offense of moral turpitude will be disqualifying. Excessive amounts of financial collections and/or write-offs may be disqualifying.

Application Instructions:

A resume and/or other documents will not be accepted in lieu of a complete application. However, you may submit additional documents with the application. Any information you provide in this application, accompanying documents, and/or given verbally is subject to verification. Falsification, misrepresentation, or omissions of fact may be grounds for rejection of your application or subsequent termination of employment if hired.

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