Financial Center Assistant Manager

2 weeks ago


Plano, Texas, United States EECU Full time
Job Title: Financial Center Assistant Manager

EECU is seeking a highly skilled and experienced Financial Center Assistant Manager to join our team. As a key member of our leadership team, you will be responsible for the direct supervision of financial center employees and ensuring the delivery of exceptional member service.

Key Responsibilities:
  • Manage daily financial center activities, including achievement of sales goals, scheduling, and evaluating productivity and employee/member satisfaction.
  • Lead by example, demonstrating a strong commitment to member service and operational excellence.
  • Develop and implement strategies to drive business growth and improve member engagement.
  • Collaborate with cross-functional teams to achieve business objectives and improve operational efficiency.
  • Provide coaching, mentoring, and training to employees to enhance their skills and knowledge.
  • Stay up-to-date with industry trends, regulatory requirements, and best practices to ensure compliance and excellence.
Requirements:
  • Minimum 2-3 years of retail service or related experience, with a proven track record of leadership and management.
  • Strong knowledge of retail operations, including platform and teller operations.
  • Excellent customer and business focus, communication, and interpersonal skills.
  • Ability to effectively handle multiple, simultaneous, and changing priorities.
  • Proficient in Microsoft Office Applications.
  • College degree preferred.
About EECU:

For over 85 years, EECU has been committed to providing members A Better Way of Banking. As a community credit union, we prioritize member service, community involvement, and employee well-being. We are proud to be recognized as a leader in the financial industry and a great place to work.

We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran's status or on the basis of disability. For more information on our organization and benefits, please visit EECU Careers at www.eecu.org/careers.



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