Director of Annual Giving and Operations

3 weeks ago

Minneapolis, Minnesota, United States Art Walker Center Full time
Job Summary

The Walker Art Center seeks a highly skilled and experienced Director of Annual Giving and Operations to lead our membership and annual fund programs. This key role will oversee the development and implementation of strategies to engage and retain members, as well as cultivate and steward donors.

Key Responsibilities
  • Develop and execute comprehensive membership and annual fund strategies to meet revenue goals and expand meaningful member/donor engagement.
  • Manage the Membership and Annual Fund Programs, including acquisition, renewal, upgrade, and lapsed campaigns.
  • Oversee all communication strategies for member acquisition, engagement, and retention, collaborating with Content and Communication to ensure membership messaging on all channels.
  • Manage member acquisition and visitor conversions at all points of sale.
  • Refine the Walker's Membership and Annual Fund Programs, with a focus on growth, expansion of meaningful member/donor engagement, and movement of members and donors through the pipeline.
  • Evaluate the current Membership and Annual Fund Programs against best practices within our discipline and within our peer group.
  • Analyze and report on Membership and Annual Fund direction and progress to senior leadership, Board Philanthropy Committee, and trustees.
  • Create annual communications schedules and content for Membership and Annual Fund Programs that tell cohesive and inspiring stories about the impact of the Walker's mission and work for various, targeted audiences.
  • Represent the Development department in meetings with Communications and Content teams to ensure member/donor-centric communications, representing that audience and ensuring consistency and quality of all messaging, signage, and marketing collateral.
  • Strengthen and deliver high-quality experiences and excellent customer service to all members and donors.
  • Oversee and execute all member/donor events and initiatives, such as After Hours, Circle Dinners, Curator's Council, Member Nights, and the donor travel program.
  • Develop member discounts and appreciation events, and other special offers.
  • Conduct annual evaluation and update of member/donor benefits, including valuation for tax-reporting purposes.
  • Attend Membership and Development Events, including national and international trips, and ensure appropriate Walker staff (curators, senior leaders, gift officers, trustees, etc.) are present to engage with members and donors.
Requirements
  • Bachelor's degree and a minimum of 10 years of fundraising experience in a nonprofit cultural or educational organization, preferably in a museum.
  • Must be able to demonstrate a proven track record of success in member/donor cultivation, acquisition, engagement, and retention strategies and campaigns.
  • Strong interpersonal and relationship management skills; ability to clearly communicate with a wide range of individuals with varied talents, backgrounds, and perspectives.
  • Experience as a successful, collaborative supervisor who builds and motivates strong teams and supports creative, healthy work environments.
  • Experience collaborating with different teams within and across departments.
  • Excellent storytelling, writing, and verbal communication skills.
  • Strong skills and experience with events management and project management.
  • Donor database, data management, and analytical skills and experience; ability to manage, track, analyze, and summarize data and make data-driven recommendations.
  • High degree of initiative and attention to detail; ability to manage and prioritize multiple projects and deadlines.
  • Ability to work independently and with excellent judgment, discretion, and sensitivity to confidential matters.
  • Ability to remain poised, articulate, and calm under pressure. Ability to serve as an enthusiastic and professional representative of the Walker.
  • Proficiency with Microsoft Office, Adobe, online research resources, and donor databases, Tessitura experience preferred.
  • Ability to work weekends and evenings.
  • Ability to travel once or twice a year for national and international donors trips.
Physical Demands

Prolonged periods sitting at a desk. Prolonged periods of looking at screens. Able to perform extensive standing, walking, and climbing. Regularly required to stoop, kneel, bend, and crouch. Must be able to lift up to 15 pounds at times.

Job Specifications

This position is considered full-time (35 hours per week), exempt. As a exempt position, it is not eligible for overtime pay. The minimum compensation for this role is $100,000 annually. The Walker offers a wide range of benefits for both part-time and full-time employees.

This position is not eligible for relocation assistance. All applicants must be eligible to work in the United States without the need for employer sponsorship.

The Walker is committed to being an employer with a staff who, at all job levels, reflects the rich diversity of the communities and audiences we serve. We are dedicated to ensuring inclusion and equity in all our employment practices. We deeply value and welcome all the unique lived experiences in our applicants and encourage anyone meeting the minimum requirements to apply.

All positions are open until filled.

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