Healthcare Engagement Manager

2 weeks ago


New York, New York, United States GAVS Technologies N.A. Full time
Job Summary

GAVS Technologies N.A. is seeking a seasoned Healthcare Engagement Partner to lead our IT service delivery efforts in the NY/NJ area. As a key member of our team, you will be responsible for overseeing IT managed services engagements, software solution delivery, and portfolio management.

Key Responsibilities:

  • Project Management: Lead and manage the entire application delivery lifecycle, from requirements gathering and solution design to testing, deployment, and post-implementation support.
  • Stakeholder Engagement: Collaborate closely with business stakeholders, including clinical, operational, and financial teams, to understand their pain points, gather requirements, and ensure alignment between technology solutions and business goals.
  • Vendor Management: Oversee relationships with third-party software vendors, ensuring that their products and services meet contractual obligations and deliver value to the organization.
  • Risk Mitigation: Identify and mitigate potential risks throughout the project lifecycle, including technical, operational, and financial risks.
  • Communication: Effectively communicate project status, timelines, and key milestones to all stakeholders, both internal and external.
  • Change Management: Develop and implement change management strategies to ensure smooth adoption of new applications and processes.
  • Performance Monitoring: Track and analyze key performance indicators (KPIs) to measure the success of implemented applications and identify opportunities for improvement.

Requirements:

  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • 5+ years of experience in application delivery or project management, with a focus on healthcare payer applications.
  • Deep understanding of healthcare payer operations, claims processing, and regulatory requirements (e.g., HIPAA, ACA).
  • Proven project management skills, with experience leading cross-functional teams and delivering complex projects on time and within budget.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with both technical and non-technical stakeholders.
  • Strong analytical and problem-solving skills.
  • Experience with Agile methodologies is a plus.

About GAVS Technologies N.A.

GAVS Technologies N.A. is a trusted partner to multiple organizations, providing focused services in Advanced Analytics, AI-led Operations, Product Engineering, Data Management, Data Integration and Interoperability, Business Process Automation, and Telemedicine solutions. With strong partnerships and proprietary AI platforms, we empower organizations to achieve optimal costs and experiences.



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