Customer Care Technician

6 days ago


Westminster, Colorado, United States Mr. Tire Auto Service Centers Full time
Overview:
At Mr. Tire Auto Service Centers, we're dedicated to delivering exceptional service and quality products to our guests. As a Customer Care Technician, you will play a vital role in ensuring that every guest has a positive experience with us.

Key Responsibilities:
• Provide exceptional customer service, addressing guest inquiries and concerns
• Assist with scheduling appointments and communicating with guests regarding services and timelines
• Present necessary services and products to guests, building trust and understanding
• Collaborate with management to address guest issues, complaints, and business opportunities
• Maintain a clean and organized waiting area, adhering to company standards

Requirements:
• High school diploma or equivalent required
• 1 year of sales experience preferred
• Strong verbal communication skills, able to explain services effectively
• Ability to work Days, Evenings, Weekends, Holidays
• Familiarity with automotive services and tire industry knowledge beneficial

Compensation and Benefits:
Salary: $17.00 - $20.00 per hour (based on experience)
Paid vacation and holidays for Full Time teammates
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time teammates
Career Advancement Opportunities


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