Customer Experience Specialist

15 hours ago


Elizabeth City, North Carolina, United States Royal Farms Full time

About the Position

The Customer Experience Specialist works in support of the store leadership team to ensure an exceptional customer experience at Royal Farms. This role requires strong communication and interpersonal skills to deliver excellent service, resolve customer queries, and maintain a clean and organized store environment.

Key Responsibilities

  • Deliver exceptional customer service by providing a friendly environment, maintaining outstanding standards, demonstrating product knowledge, and performing all other components of customer service
  • Respond to customer requests in a timely manner, including answering customers' questions about merchandise and advising customers on merchandise selection
  • Operate the cash register, scan items, bag merchandise, and properly handle different methods of payment. Maintain proper cash levels in the register drawer

Requirements

  • Must be at least 17 years old
  • Possess strong written, verbal, and interpersonal communication skills
  • Possess organizational skills and decision-making skills
  • Have earned a high school diploma or GED (preferred)
  • Utilize basic math skills and basic computer skills

Estimated Salary: $14-$17 per hour

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