Tooling Engineer

3 weeks ago


San Francisco, California, United States Mantle Full time

Mantle, a growth-stage, venture-backed 3D printing company, is seeking a dedicated Tooling Engineer to join its cross-functional team.

As a Tooling Engineer at Mantle, you will play a key role in building capable and productive customers by educating them on integrating and applying Mantle's design conventions to maximize the value of Mantle's technology.

You will be responsible for managing the technical relationship with prospective customers, understanding their requirements, and managing implementation and communication related to DFM and value optimization.

Key Responsibilities Include:

  • Managing pre-sales customer relationships with technical teams, presenting on sample part cost estimates and design enhancements to improve manufacturability and maximize Mantle value.
  • Advising existing customer engineers and tool designers on application best practices and efficiencies to maximize value with Mantle's technology.
  • Fulfilling and delivering customer sample part projects, working alongside internal teams to produce, inspect, and characterize the properties of produced samples.
  • Supporting the Sales team's efforts with sample parts, including quoting and documentation.
  • Collecting and relaying necessary product features and functionality to Mantle's Product and Engineering teams to expand Mantle's application space and impact in tooling manufacturing.
  • Collaborating with Customer Success team to strengthen the process knowledge base, share insights, and document learnings.
  • Synthesizing, documenting, and communicating updates to best practices and applications knowledge to customers.

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