Field Operations Supervisor

3 days ago


Anchorage, Alaska, United States LSG Sky Chefs Full time
Role Summary: The Employee Experience Supervisor will play a critical role in enhancing employee engagement and satisfaction at LSG Sky Chefs. This role involves collaborating with local operations leaders and corporate partners to integrate employee experience awareness into their processes, communications, and strategies. Key responsibilities include designing and executing initiatives to improve employee engagement, conducting surveys and analyzing feedback, monitoring and optimizing employee touchpoints, developing and implementing training programs, and supporting diversity and inclusion initiatives.

Key Responsibilities: Communicate employee findings and concerns to Field Operations and Human Resources, establish and maintain successful partnerships with local operations leaders and corporate partners, design and execute initiatives to improve employee engagement, conduct surveys and analyze feedback to assess employee satisfaction and well-being, monitor and optimize employee touchpoints throughout the employee lifecycle, develop and implement training programs to enhance employee skills and performance, and support diversity and inclusion initiatives within the organization.

Requirements: A Bachelor's degree or equivalent experience is preferred, along with a minimum of 1-3 years of experience in root cause analysis, consulting leaders, and conducting focus groups measuring employee retention. The ideal candidate must demonstrate agility, strong interpersonal skills, and the ability to lead and implement projects, with strong flexible communication skills and basic to intermediate skills in Microsoft programs.

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