Senior Operations Manager
4 weeks ago
We are seeking a highly skilled Senior Manager, Central Operations to join our team at Veo. As a key member of our operations team, you will play a critical role in aligning various departments with our strategic vision, leading initiatives that drive operations efficiency, and identifying levers for revenue growth and cost reduction.
Key Responsibilities- Manage a team that designs, implements, and maintains processes, systems, mechanisms, and tools to maximize field operations productivity, safety, and engagement.
- Lead by example with a hands-on approach to managing day-to-day operations, actively engaging with field teams to ensure seamless execution and address operational challenges in real-time.
- Act as a business owner, transforming strategies into operational experiments that create measurable and actionable outcomes.
- Define, launch, and drive strategic and analytical initiatives to improve customer experience and internal and external facing operational processes, working closely with cross-functional teams, executive stakeholders, and senior leadership.
- Identify gaps, deep dive to root cause, and propose changes to existing standard work, systems, and frameworks that drive operational efficiency and cost reduction.
- Develop scalable solutions, manage operational risks across the organization, and develop best practices that benefit the organization.
- Identify revenue growth opportunities, develop, and present plans to key stakeholders.
- 6+ years of experience in Operations Strategy, Operations, or Operations Excellence role.
- B.S. in Business, Engineering, Mathematics, Supply Chain, Finance or Related Degree. MBA is a plus.
- Strong hands-on management experience, with a proven ability to work directly with field teams to implement and oversee operational improvements at the ground level.
- Experience managing and leading operations teams across multiple locations.
- Problem-solving, analytical skills, and implementation abilities.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Experience in project and OKR management.
- Excellent communication skills. Comfortable developing and presenting reports.
- Experience or desire to work in a fast-paced operations environment.
- Thrives in a heavily multifunctional work environment.
- Willingness to travel up to 40% of the time.
- Unlimited PTO.
- Medical/dental/vision coverage.
- 401k.
- Opportunity to work in a fast-paced, early-stage technology company.
- Veo credits.
- Commitment to professional development and mentorship.
The base salary range for this full-time position is $140,000 - $160,000 + Annual Performance Bonus + Equity (Stock Options) + Full Range of Benefits. Veo is a total compensation company, and pay is determined by geographic cost of labor and additional factors, including job-related skills, experience, and relevant education or training - so not all candidates will be eligible for the upper end of the salary range. Our total compensation package for this role, including bonus potential, ranges from $150,500 to $180,000 per year. While this is our expected range, bonuses for this role are designed to have unlimited upside potential, so additional earning opportunities may be available.
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