Business Development Specialist
2 weeks ago
We are seeking a highly skilled and motivated Personal Banker to join our team at Northern Bank. As a Personal Banker, you will be responsible for providing exceptional customer service and sales support to our clients.
Key Responsibilities:
- Handle customer sales and service inquiries, including new account openings, safe deposit access, and problem resolution.
- Present customers with banking solutions to meet their needs, while ensuring every transaction is completed in accordance with bank policy and regulatory requirements.
- Process customer transactions in an efficient, accurate, and friendly manner.
- Open new accounts and access customer accounts to process online and offline transactions and corrections.
- Accurately balance cash drawers daily.
- Perform day-to-day branch operations, including ATM balancing, clearing cash items, and adding or removing holds.
- Utilize needs-based sales/service techniques to elicit the needs of customers and match those needs to the Bank's available products and services.
- Consistently meet or exceed sales goals.
- Provide assistance to other branch employees and assist in training new employees.
Requirements:
- 2 years Teller Manager or CSR experience preferred.
- Excellent communication, sales, and customer service skills.
- Basic math skills and the ability to multitask.
- Strong computer skills, including Word, Excel, and teller and platform bank systems.
- Strong customer focus.
- High School Degree. Associate degree or higher preferred.
- Flexible Schedule. Occasional late nights and Saturdays.
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