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Customer Service Coordinator

2 months ago


New Braunfels, Texas, United States South Texas Radiology Imaging Centers Full time
About Us

South Texas Radiology Imaging Centers is a leading healthcare provider dedicated to delivering exceptional patient care and experiences. Our team of professionals is committed to investing in our colleagues, providing a supportive and inclusive work environment that fosters growth and development.

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Coordinator to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our patients, colleagues, and stakeholders.

Key Responsibilities
  • Respond to customer inquiries and concerns in a timely and professional manner
  • Provide accurate and helpful information to patients and colleagues
  • Resolve customer complaints and issues in a fair and efficient manner
  • Collaborate with cross-functional teams to ensure seamless customer experiences
  • Stay up-to-date with company policies, procedures, and services
Requirements
  • High School Graduate / GED
What We Offer

At South Texas Radiology Imaging Centers, we offer a comprehensive benefits package that supports the health, life, career, and retirement of our colleagues. Our benefits include:

  • Comprehensive medical coverage with prescription drug and behavioral health coverage
  • Dental and vision benefits
  • Life and disability coverage
  • Flexible spending accounts
  • Supplemental health protection plans
  • Auto and home insurance
  • Identity theft protection
  • Legal counseling
  • Long-term care coverage
  • Moving assistance
  • Pet insurance
  • Education assistance
  • Colleague recognition program
  • Time Away From Work Program
  • Employee Health Assistance Fund
Why Join Our Team?

We are a family of 270,000 dedicated professionals who are passionate about delivering exceptional patient care and experiences. Our team is committed to supporting your career growth and advancement at every stage. We offer a supportive and inclusive work environment that fosters growth and development.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.