Automotive Service Director

2 weeks ago


Massena, New York, United States Automotive Search Group Full time
Automotive Service Manager Job Description

We are seeking an experienced Automotive Service Manager to lead our service department at a growing domestic dealership in upstate New York. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the service department, creating and implementing processes to increase efficiency, customer satisfaction, and profitability.

Key Responsibilities:

  • Oversee the service department's daily operations and ensure seamless execution of tasks
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage and supervise service technicians, ensuring high-quality work and timely completion of tasks
  • Recruit, interview, and train service staff; conduct performance reviews
  • Develop and manage budgets and operating plans for the service department
  • Stay up-to-date on the latest automotive technologies and industry trends
  • Collaborate with other departments to ensure efficient operations

Requirements:

  • Proven experience as an Automotive Service Manager at a new car dealership
  • Strong leadership and team-building skills
  • Ability to create and implement processes to improve efficiency and customer satisfaction
  • Excellent communication and problem-solving skills
  • Knowledge of automotive technologies and industry trends

What We Offer:

  • Competitive salary range: $110,000 - $130,000
  • Benefits package

How to Apply:

Please submit your resume and a brief introduction to Lindsay at ASG. We look forward to hearing from you



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