Client Service Solutions Specialist

4 days ago


Houston, Texas, United States AlphaGraphics - US553 Full time
Job Title: Client Service Solutions Specialist

Estimated Salary: $50,000 - $65,000 per year

Company Overview

AlphaGraphics - US553 is committed to delivering exceptional client service and providing innovative solutions to meet the needs of our customers. Our goal is to establish long-term relationships built on trust, reliability, and quality.

Job Description

We are seeking a highly skilled Client Service Solutions Specialist to join our team in Houston, TX. As the primary internal representative of the organization, you will convey our expertise in products, services, and capabilities to customers. You will also serve as an external key educator to our community and customers, communicating customer requirements to the support team in accordance with company policies and procedures.

Key Responsibilities:
  • Serve as the primary internal representative of the organization
  • Convey to the customer our expertise in products, services, and capabilities
  • Serve as an external key educator to our community and customers
  • Communicate customer requirements to the support team in accordance with company policies and procedures
Requirements:
  • 1 - 2 Years in the Print Industry
  • PrintSmith Experience a bonus
  • Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction
  • Ability to effectively build relationships with customers and teammates
  • Strong written and verbal communication skills
Benefits:
  • Competitive Compensation
  • Hard work, collaboration, humanity, fun, and laughter
  • Career path development


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