Golf Course Associate

4 weeks ago


Frederick, Maryland, United States City Of Frederick Full time
Job Summary

At the City of Frederick, we value diversity and the respect, engagement and productivity an inclusive environment produces. We seek to consistently improve internal and external customer satisfaction, innovate and expand capability of services, and be a government that practices equality, equity, and fairness. We seek to intentionally build an even more highly skilled, diverse workforce and sustain an inclusive and respectful culture.

About the Role

As a Golf Associate, you will provide excellent, friendly and knowledgeable service to the public. You will have frequent interaction with the general public in a dynamic setting. The role involves both indoor and outside activities, including preparation of golf carts, picking and cleaning range balls and outside areas, and picking up trash. You may also act as a starter regulating play, or as a ranger monitoring play.

Key Responsibilities
  • Customer Service: Provide excellent customer service to the public.
  • Cart Preparation: Prepare golf carts for use.
  • Range Ball Maintenance: Pick and clean range balls and outside areas.
  • Trash Removal: Pick up trash and maintain a clean environment.
  • Starter/Ranger: Act as a starter regulating play, or as a ranger monitoring play.
  • Registration and Scheduling: Register golfers and schedule tee times.
  • Merchandise Sales: Order, receive, display, and sell merchandise.
  • Tournament Support: Assist with tournaments and outings.
Requirements
  • Education: High School diploma or GED or experience in lieu of education.
  • Customer Service Experience: Strong customer service experience.
  • Valid Driver's License: Valid driver's license in good standing.
Desirable Qualifications
  • Selling Experience: Selling experience.
  • Mechanical Knowledge: Mechanical knowledge.
  • Golf Course Experience: Previous work experience in a golf course setting.
  • Golf Knowledge: Knowledge of the sport of golf.
Skills
  • Professional Appearance: Professional appearance.
  • Golf Cart Operation: Safe operation of golf carts.
  • Communication Skills: Strong communication skills.
  • Money Handling: Ability to handle money and make change.
  • Computer Skills: Working knowledge of computers, including MS Word, MS Outlook, etc.
  • Time Management: Ability to adjust priorities in a time-sensitive environment.
  • Flexibility: Flexibility to work a varied schedule.
  • Teamwork: Strong team player.
  • Motivation: Great attitude/high degree of motivation.

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