Operational Store Manager

6 days ago


Rego Park, New York, United States Burlington Full time
Job Overview

Burlington is seeking a skilled Operational Store Manager to lead the store team and drive business results. The ideal candidate will have a strong background in retail management and be able to work a flexible schedule, including early mornings, nights, weekends, and holidays.

About the Role
  • This is a full-time position with a competitive salary range of $55,000 - $65,000 per year, depending on experience.
  • The successful candidate will oversee the day-to-day operations of the store, including customer service, sales, and inventory management.
  • As a leader, you will coach and develop a team of cashiers and customer service supervisors, while also ensuring excellent customer service and a high level of professionalism.
Responsibilities
  1. Customer Service: Manage the customer service team to ensure compliance with company policies and standards, and provide guidance to customer service supervisors to meet customer expectations.
  2. Operations: Oversee the execution of operations, including receiving SOPS, and monitor the receiving process, transfers, debits, damages, and charge-backs.
  3. Leadership: Support the Store Manager in areas such as staffing, sourcing, interviewing, training, and succession planning.
Requirements
  • 3+ years of Retail Management or Store Operations experience at an Off-Price, Big Box, Specialty, or medium to large-sized, multi-unit retail organization.
  • Ability to work a flexible schedule, including early mornings, nights, weekends, holidays, and required travel.
  • Comfortable utilizing scheduling and reporting computer software.
Benefits

Burlington offers a comprehensive benefits package, including medical, dental, and vision coverage, life insurance, disability insurance, paid time off, paid holidays, and a 401(k) plan. We also provide training and development opportunities to help our associates grow with us.



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