Bakery Operations Manager

7 days ago


Clifton Park, New York, United States Crumbl - Albany Full time
About Crumbl

Crumbl is a rapidly growing cookie company with over 1000 bakeries in 36 states nationwide. We are dedicated to bringing family and friends together through our delicious cookies and exceptional customer service.

We are seeking a talented and passionate Shift Lead to join our team in Albany. As a Shift Lead, you will be responsible for supervising store operations, motivating staff, and ensuring excellent customer service.

Key Responsibilities
  • Supervise store operations and manage inventory and supply
  • Motivate and develop staff members to achieve their full potential
  • Ensure excellent customer service and resolve any customer complaints
  • Participate in initiatives to acquire new customers and drive business growth
Requirements

To be successful as a Shift Lead at Crumbl, you will need:

  • A strong leadership and management background, preferably in the food or restaurant industry
  • Excellent communication and interpersonal skills
  • A positive attitude and ability to work well under pressure
  • Proficiency in using technology, including email, chat applications, Microsoft Office, and human resource information systems
Benefits

As a Shift Lead at Crumbl, you will enjoy a competitive salary of $60,000 per year, as well as opportunities for professional development and career advancement. You will also be part of a dynamic and supportive team that is passionate about delivering exceptional customer service.



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