Business Operations Analyst
4 weeks ago
Job Summary
This role is responsible for performing advanced data analysis to identify factors that affect business profitability, growth, and efficiency. The ideal candidate will have a strong background in data analysis and be able to effectively communicate analysis output to internal and external partners.
Key Responsibilities
- Source, compile, and interpret data to identify trends and areas for improvement
- Analyze data for accuracy and efficiency, and communicate findings to stakeholders
- Provide daily support for business operations by responding to inquiries, identifying issues, and working to improve standard practices
- Assist in implementing recommended modifications and enhancements, and serve as an analytics resource to the wider organization
Requirements
- Bachelor's Degree and 3 years of experience in System Support or Analytics, or High School Diploma or GED and 7 years of experience in System Support or Analytics
- Strong communication and collaboration skills, with the ability to report across several lines of business and technology
- Vendor management experience, with the ability to work with multiple vendors and stakeholders
- Contract/cost reporting experience, with the ability to analyze and present complex data
About First Citizens Bank
First Citizens Bank is a leading financial institution with a strong commitment to customer service and community involvement. We offer a comprehensive benefits program, including customized offerings to support our associates and their families.
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