Senior IT Business Systems Analyst

4 weeks ago


Raleigh, North Carolina, United States First Citizens Bank Full time
Job Summary

We are seeking a highly skilled Senior IT Business Systems Analyst to join our team at First Citizens Bank. This is a hybrid role that requires regular work inside and outside of the office.

The successful candidate will lead system analysis efforts, deliver strategic insight, and serve as a technical expert for business systems within the Bank. They will perform at the highest level of service complexity in support of system operations, performance, and usage.

Key Responsibilities
  • Data Analysis: Source, compile, and interpret data, effectively communicating and directing analysis output.
  • Identifying Requirements: Determine system requirements and communicate them using specifications, reports, project plans, or other forms of documentation.
  • Reporting: Enable strategic insight into business systems through reports to senior management, evaluating systems based on data analysis, user input, and extensive testing.
  • System Support: Provide expert technical support for systems, responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience.
  • Lead Engagement: Lead engagement with business partners on changing business needs, analyze business requirements, and communicate the system implications of proposed system changes.
Qualifications

The ideal candidate will have a Bachelor's Degree and 6 years of experience in Systems Support, Analytics, or Operational Support, or a High School Diploma or GED and 10 years of experience in the same fields.

Preferred qualifications include more than 10 years of experience working as a business systems analyst in the financial industry, with a proven track record in business requirements elicitation techniques, translation to functional and non-functional requirements, solutions design, story writing, test planning, and change management.



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