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Food Service Operations Manager

2 months ago


Poughkeepsie, New York, United States Vassar College Full time

Position Overview:

The Food Service Operations Manager plays a crucial role in overseeing the daily front-of-house activities within a bustling dining environment. This position is essential for maintaining high standards of cleanliness, supervising a team of unionized dining personnel, and ensuring adherence to food service protocols.

Key Responsibilities:

  • Manage staffing schedules and assignments to guarantee adequate coverage for all dining operations.
  • Supervise hourly food service staff, providing coaching, training, and accountability as necessary.
  • Collaborate with culinary management to ensure compliance with food handling, presentation, and temperature standards.
  • Maintain cleanliness and organization of all serving areas before, during, and after service.
  • Engage with students to address inquiries or special requests, including dietary restrictions.
  • Communicate essential information through shift reports and directly to management.
  • Address maintenance needs to uphold the overall condition of the dining facility.
  • Utilize management tools to execute all aspects of the role, including checklists and food safety logs.

Qualifications:

Required:

  • Proven experience in food service, ideally within a higher education or industrial context.
  • Ability to collaborate effectively and follow directions.
  • Strong verbal and written communication skills.
  • Proficiency in using technology to enhance operational efficiency.
  • Flexibility to work evenings and weekends as needed.

Preferred:

  • At least two years of experience managing hourly staff.
  • Experience with unionized workforce.
  • Associate's degree or higher.
  • ServSafe certification.

Compensation:

The hourly wage for this role ranges from $32 to $38, reflecting the responsibilities of the position and the candidate's experience and qualifications.

Application Process:

To apply, candidates must submit a resume, cover letter, and contact information for three professional references. All documents should be in PDF format. Applications will be reviewed on a rolling basis.