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Food Service Operations Manager
2 months ago
Position Overview:
The Food Service Operations Manager plays a crucial role in overseeing the daily front-of-house activities within a bustling dining environment. This position is essential for maintaining high standards of cleanliness, supervising a team of unionized dining personnel, and ensuring adherence to food service protocols.
Key Responsibilities:
- Manage staffing schedules and assignments to guarantee adequate coverage for all dining operations.
- Supervise hourly food service staff, providing coaching, training, and accountability as necessary.
- Collaborate with culinary management to ensure compliance with food handling, presentation, and temperature standards.
- Maintain cleanliness and organization of all serving areas before, during, and after service.
- Engage with students to address inquiries or special requests, including dietary restrictions.
- Communicate essential information through shift reports and directly to management.
- Address maintenance needs to uphold the overall condition of the dining facility.
- Utilize management tools to execute all aspects of the role, including checklists and food safety logs.
Qualifications:
Required:
- Proven experience in food service, ideally within a higher education or industrial context.
- Ability to collaborate effectively and follow directions.
- Strong verbal and written communication skills.
- Proficiency in using technology to enhance operational efficiency.
- Flexibility to work evenings and weekends as needed.
Preferred:
- At least two years of experience managing hourly staff.
- Experience with unionized workforce.
- Associate's degree or higher.
- ServSafe certification.
Compensation:
The hourly wage for this role ranges from $32 to $38, reflecting the responsibilities of the position and the candidate's experience and qualifications.
Application Process:
To apply, candidates must submit a resume, cover letter, and contact information for three professional references. All documents should be in PDF format. Applications will be reviewed on a rolling basis.