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Retail Sales Representative

2 months ago

Myrtle Beach, South Carolina, United States Ace Hardware Full time


This is a Retail Sales Position focused on providing exceptional customer service. We are looking for enthusiastic, approachable, and supportive team members to greet and assist customers effectively.

Previous experience in hardware is advantageous but not mandatory, as comprehensive training will be provided.

Our goal is to exceed customer expectations and cultivate a team that shares this commitment. Ace Hardware is an Equal Opportunity Employer and maintains a Drug-Free workplace.


Key Responsibilities:
The Sales Associate will support the receiving, stocking, and pricing of merchandise while ensuring a clean and organized presentation of products throughout the store.

Customer Engagement:

  • Represent the store positively.
  • Proactively assist customers in resolving issues.
  • Welcome customers as they enter and thank them upon departure.
  • Exhibit a friendly and outgoing personality, collaborating well with both customers and colleagues.
  • Ensure all inquiries and calls are addressed promptly and courteously.
  • Direct any unresolved customer complaints to management.
  • Maintain strong product knowledge and awareness of store layout.
  • Provide personalized assistance to customers, aiming to impress every visitor.
Store Operations

  • Contribute to a positive, professional, and safe work environment.
  • Assist with the receiving, checking, and stocking of merchandise.
  • Help maintain appropriate back stock levels.
  • Support daily upkeep and cleanliness of the sales floor, stockroom, and outdoor merchandise area.
  • Ensure a tidy sales floor, including promotional displays.
  • Assist with merchandise resets throughout the store.
  • Support Department Specialists with tasks such as pricing updates and special orders.
  • Ensure that signage is current and accurate.
  • Operate a forklift with proper training.
  • Communicate any Store Support Center issues to the General Manager for resolution.
  • Share merchandising, cost control, or sales ideas with the General Manager.
  • Participate in store meetings.
  • Maintain professionalism in appearance and conduct.
  • Handle propane dispensing.
  • Be capable of lifting at least 50 lbs.
  • Perform other assigned duties as necessary.

What to Anticipate:


You will engage directly with customers, assisting them in finding everything they need to complete their projects efficiently.

If you enjoy a dynamic and lively work environment, this is the place for you, as the pace is fast and engaging.

You will be on your feet for the majority of your shift (6 to 8 hours) and must be able to lift up to 50 lbs.


Compensation, Benefits, and Perks:


Paid time off, health insurance options for medical, dental, vision, and prescriptions, employee discounts on products, and complimentary uniform shirts, vests, and more.

Notice to Applicants: You are applying for a position with an independently owned cooperative member of Ace Hardware Corporation, which operates this Ace Hardware store. The independent store owner is solely responsible for all employment-related decisions, including hiring, firing, discipline, supervision, staffing, and scheduling.

Ace Hardware Corporation will not receive a copy of any applications submitted for this position and has no control over interviews or hiring decisions. The independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position.

The Ace Hardware trademarks, logos, and designs are owned by Ace Hardware Corporation and are used by independent store owners under a license from Ace Hardware Corporation.